Balance Inquiries and Transfer Limitations.
You may use Online Banking to check the balance of your accounts, transfer funds among your accounts. Savings and money market accounts are subject to federally regulated transaction limitations which dictate how many transactions may be completed within a monthly service charge period. Up to six (6) transfers (to include AccountTRANSFER Overdraft Protection transfers) are permitted to another account of yours at the bank or to a third party. These transfers may be by means of preauthorized or automatic transfer or telephone agreement. Transactions not within these limitations may result in the closure of your account. Additionally, you may visit the bank to withdraw funds, have us mail you a check payable to you or withdraw money at the ATM with your card. These are not third-party transactions and are not limited; however, normal transaction fees will apply. There are no limits to the number of transfers from accounts that are checking accounts.
Balances shown in your accounts may include deposits subject to verification by us. The balance may also differ from your records due to deposits in progress, outstanding checks or other withdrawals, payments or charges. The balances are updated periodically and the system will display the most current “as of” date on the “accounts” summary page. There may be situations that cause a delay in an update of your balances. The Online Banking system will use the most current balance available at the time of a transaction to base our approval.
Special Information About the Stop Payment, Check Reorders, Address Change, Order Documents and Secure Email Services.
The Online Banking system includes several menu options that provide a means to securely forward your request to us for processing. Generally, requests received from the Online Banking system will be processed within two (2) Business Days using procedures that would handle similar requests received by mail or fax. If urgent action is required, we recommend that you contact us directly by telephone or in person.
The Stop Payment feature is designed to submit a request to stop payment on checks you have written. We must be contacted to process ACH stop payment requests; they cannot be processed using the stop payment feature within Online Banking. There may be additional fees associated with some of these services.
Scheduling Transfers and Payment Authorization.
Once enrolled in Online Banking you may make one-time or recurring transfers at any time to any accounts on which you are an Owner or an Agent. Transfers are allowed up to the available balance in the “transfer from” account. You may cancel a recurring transfer at any time through Online Banking. Transfers will be immediately debited from your account if processed before 9:00 p.m. (CT), and will be deposited into the transfer to account. You authorize the bank to withdraw, debit or charge the necessary funds from your designated account in order to complete all of your designated transfers and payments. You agree that you will instruct us to make a withdrawal only when a sufficient balance is or will be available in your accounts at the time of the withdrawal.
The completion of a transfer or payment is subject to the availability of sufficient funds at the time the transaction is posted. If enough funds to complete the transfer or payment are not available, we may, in our discretion, refuse to complete the transaction.
The bank is under no obligation to inform you if it does not complete a payment or transfer because there are non-sufficient funds in your account to process the transaction. In this case, you are responsible for making alternate arrangements or rescheduling the payment or transfer within Online Banking.
You agree and understand that the bank may send the following communications in electronic form:
Legal and regulatory disclosures and Communications associated with the account
Notices or disclosures about changes to the terms of your account
Privacy policies and notices
Monthly (or other periodic) billing or account statements(E-Statements) for your account or such other communication we may include from time to time.
We provide Mandatory and Voluntary Alerts (collectively, “Alerts”). Alerts can be accessed at any time.
Mandatory Alerts are sent to you following important account activities or when certain changes are made online to your Online Banking account, such as a change in your email address, password and transfer activities. You do not need to activate Mandatory Alerts. We automatically activate them for you. You will not have the ability to suppress these Mandatory Alerts.
Voluntary Alerts must be activated by you. Voluntary Alerts can help you manage your accounts. We recommend that you set up Voluntary Alerts for important thresholds, particularly a low balance. Activate this important Alert by selecting “Balance Alerts” and place a dollar amount in the amount field that populates in the “Available Balance Goes Below $” alert screen. Other types of Voluntary Alerts are available, and you may select from among these options upon activation of your Voluntary Alerts service.
Both Mandatory and Voluntary Alerts are subject to the following:
We may add new Mandatory and Voluntary Alerts from time to time, or cancel old Alerts. We usually notify you when we cancel Alerts, but are not obligated to do so.
Alerts will be sent to the email address or mobile phone number you provided as your contact information within Online Banking. If your email address or your mobile phone number changes, you are responsible for informing us of that change. Changes to your primary and secondary email addresses will apply to all of your Alerts. While the bank does not charge for the delivery of the Alerts, please be advised that text or data charges or rates may be imposed by your carrier.
You understand and agree that your Alerts may be delayed or prevented by a variety of factors. We neither guarantee the delivery nor the accuracy of the contents of any Alert. You also agree that we shall not be liable for any delays, failure to deliver, or misdirected delivery of any Alert, for any errors in the content of an Alert, or for any actions taken or not taken by you or any third party in reliance of an Alert.
Because Alerts are not encrypted, the bank will not systematically include your username, password or full account number. However, you have the ability to set your account number as your account name within Online Banking. We do not recommend that you use your full account number as your account name. If you set your account name as your account number your account number will display on all email and text alerts that you have selected. Alerts may include your name and some information about your accounts. Depending upon which Alerts you select, information such as your account balance or recent transfer activities may be included. Anyone with access to your email or mobile device will be able to view the contents of these Alerts.
ACH Origination services may be accessed through Online Banking for an additional charge. You must also execute the ACH Origination Agreement in order to access these services.
Financial Review; Audit and Investigation. You understand that the bank may, in accordance with its internal operating policies, conduct reviews of your financial situation to determine the credit risk that you present to the bank with respect to your use of the Online Banking system in accordance with these Terms and Conditions. In connection with such reviews (which may include a review of your accounts with the bank), you agree that, upon the request of the bank, you shall provide the bank with your most recent quarterly and annual financial statements and/or federal and state income tax returns for review by the bank. Based upon such review the bank may, in its sole discretion, determine whether you remain eligible to use any or all of the Services, and if the bank so determines that you are not so eligible, then the bank may, in its sole discretion, and upon written notice to you, remove or suspend your access to any of the Services or terminate these Terms and Conditions immediately. In addition, upon the occurrence of any event of unauthorized use of any username or password of any Authorized User, or any other unauthorized access of one or more of your accounts, or any loss therefrom, You acknowledge and agree that the bank, itself or through its authorized representative(s), may, in its sole discretion (but shall have no obligation to), conduct an audit or investigation of your Online Banking practices, security procedures and protocols. You hereby agree to provide the bank with access to your facilities, equipment and personnel for purposes of enabling the bank to identify the cause(s) or potential cause(s) of such unauthorized access, loss or other security breach.