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Browser Requirements

Serving Those Who Serve

Minimum Online Banking Requirements

Computer Equipment Operating System
  • Computer with a 486/66-MHz processor or higher
  • Modem or Internet connection
  • Windows 7, Windows 8
  • MAC OSX 10.10.4 "Yosemite"
Web Browser with (at least) 128-bit encryption
Microsoft Internet Explorer Logo Microsoft Internet Explorer
  1. Internet Explorer 10 and 11 are supported on Windows 7®.
  2. Internet Explorer 10 and 11 are supported on Windows 8®.
  3. Download from www.microsoft.com
Sarari Logo Safari
  1. Version 8.0.7 is supported on Mac OS X 10.10.4 "Mavericks"
  2. Version 8.4.1 is supported on the iPad 3
  3. Download from www.apple.com/safari
Mozilla Firefox Logo Mozilla Firefox
  1. Version 44 is supported on Windows 7® and Windows 8®.
  2. Version 40 is supported on Mac OS X 10.10.4 "Yosemite".
  3. Version 20.0 is supported on Galaxy 10.1" devices.
  4. Download from www.firefox.com
Google Chrome Logo Chrome
  1. Version 48 is supported on Windows 7®, and Windows 8®.
  2. Version 47 is supported on Mac OS 10.10.4 "Yosemite".
  3. Download from www.google.com/chrome/

NOTE: Internet Explorer 9 and older, Chrome 43 and older, and Firefox 39 and older are no longer supported by the Online Banking service. First National Bank Texas recommends you to switch to Microsoft Internet Explorer 10 or higher, Mozilla Firefox 40 or higher, Chrome 44 or higher, or Safari 8.0.7 or higher to access your Fort Hood National Bank Account.

**Only the above browsers are fully supported. Although other browsers may be used with at least 128-bit encryption, they may not function properly. If you experience issues accessing our Online Banking we recommend you update your browser to one of the browsers mentioned above.

How to check what version of browser is being used
Microsoft Internet Explorer
  1. * On the toolbar click "Help" then "About Internet Explorer"
    * Note: If there is no toolbar across the top - you may have to press the "Alt" key.
Mozilla Firefox
  1. Select "Help" then "About Mozilla Firefox"
Cookies
While cookies are not required to use Online Banking, if cookies are not enabled on the browser, challenge questions may be asked every time you log into Online Banking from that computer.
Enabling Cookies
* You may prefer to keep your cookies disabled for privacy reasons. Internet Explorer and Firefox allow you to explicitly define web sites for which cookies are allowed.
Microsoft Internet Explorer
(this turns on cookies for our Online Banking site only)
Mozilla Firefox
(this turns on cookies for our Online Banking site only)
  1. * Select "Tools" then "Internet Options"
  2. Select the "Security" tab
  3. Select the "Trusted Sites" icon
  4. Click the "Sites" Button
  5. Type in the address https://online.1stnb.com
  6. Click "OK" or "Close"
  7. Click "OK" to exit
    * Note: If there is no toolbar across the top - you may have to press the "Alt" key.
  1. Select "Tools" then "Options"
  2. In the Cookies section, with "Accept Cookies" unchecked,
    click the "Exceptions" button
  3. Type in the address https://online.1stnb.com and click "Allow"
  4. Click "Close"
  5. Click "OK" to exit
Content Advisor (Internet Explorer)
In Internet Explorer, Content Advisor should be disabled for the best possible results. If enabled, you may get "Processing Errors" along with an "Incident Reference" number. The steps below will guide you through disabling the Content Advisor in Internet Explorer.
  • Click "Tools" then "Internet Options" and select the "Content"Tab.
    *Note: If there is no toolbar across the top - you may have to press the "Alt" key.
  • If there is a "Disable" button under Content Advisor - it needs to be clicked to disable it.
    • If the button already says"Enable" - that means that Content Advisor is off.
Screenshot of Internet Options