Common Scams

Fraudulent Text/E-mail/Phone Calls (8.21.12)

We have received multiple reports that account holders are receiving fraudulent text messages, phone calls and e-mails from the Bank. Please be advised that this is a SCAM; DO NOT provide any account related information or open any links within the message.

Our Bank DOES NOT solicit customers' information via phone, text or e-mail messaging. Should you receive any solicitations requesting account information (i.e. Account number, Debit MasterCard® number, PIN, etc.), DO NOT respond.

If you have any questions, please do not hesitate to contact us.

Important Information - Fraudulent E-Mail Awarding a $1000 Visa Gift Card (7.24.12)

We have received notification of a fraudulent e-mail proclaiming to award you with a $1000 Visa gift card. This email is fraudulent DO NOT direct yourself to the link included within the fraudulent e-mail. A sample of the e-mail is below.

Dear Customer,

On behalf of Fort Hood National Bank Tx, you have been issued a $1,000
Visa Gift Card free of charge.

Card type: Visa Gift Card
Issued to: Customer Smith
Issuing branch: Spring, Texas
Valid until: 08/2015

Please use the following website to claim your card and have it
shipped to the address of your choosing:

Go to: www rewards2012 com

Note that claims must be made within 48 hours from this email being
sent, or the above link will become invalid.

Sincerely, Rachel
Customer Service
Employee Benefits Center, LLC

Important Information - Fraudulent E-Mail Scam Reported (3.27.12)

Fort Hood National Bank (FHNB) has issued an e-mail scam alert on March 27. The e-mail appears to be from FHNB and attempts to solicit sensitive personal information to Mr. Osa Igbenedion. The e-mail is a scam and consumers are strongly advised to delete and not respond to this email.

Important Notice - E-mail Phishing Scam (11.9.11)

We've received reports of a fraudulent email phishing scam. The subject line reads "Funds Transfer was hold by First Convenience Bank". The email asks the recipient to please review the transaction detail. If you receive a similar email, DO NOT reply or click on the link; this is a fraudulent scam. If you have any questions or concerns, please contact Customer Support.

Important Information - Phone Scam (9.27.11)

We have received notification of a fraudulent phone scam in which fraudsters are contacting our customers and identifying themselves as a Bank employee. The caller states that your ATM/Debit Card has been closed and then seeks to gain your account number, ATM/Debit Card number and PIN. We DO NOT solicit customers' information via phone, text or email messaging. Should you receive any solicitations requesting account information (i.e. Account number, Debit MasterCard® number, PIN, etc.), DO NOT RESPOND. Customer Support hours are Monday through Friday 7:00 a.m. to 10:00 p.m., Saturday 8:00 a.m. to 6:00 p.m., and Sunday 10:00 a.m. to 6:00 p.m. (CST). If you have any questions please do not hesitate to contact us.

Important Information - Fraudulent E-Mail Scam Reported by FDIC (7.19.11)

The FDIC has reported a fraudulent e-mail scam which attempts to solicit sensitive personal financial information by claiming that updates/files should be uploaded on your computer. The e-mail is a scam and consumers are strongly advised to avoid clicking on the link in the e-mail.

For your reference, FDIC Special Alerts may be accessed from the FDIC's Web site at www.fdic.gov/news/news/SpecialAlert/2011/index.html . To learn how to automatically receive FDIC Special Alerts through e-mail, please visit www.fdic.gov/about/subscriptions/index.html.

Important Information - Fraudulent E-mail Scam Reported by FDIC (1.12.11)

The FDIC has reported a fraudulent email scam which attempts to solicit sensitive personal financial information by claiming that the FDIC insurance on your deposit account has been withdrawn. The email is a scam and consumers are strongly advised to avoid clicking on the link in the email.

For your reference, FDIC Special Alerts may be accessed from the FDIC's Web site at www.fdic.gov/news/news/SpecialAlert/2011/index.html . To learn how to automatically receive FDIC Special Alerts through e-mail, please visit www.fdic.gov/about/subscriptions/index.html .

Common Scams Archive

Scams & Alerts