Fort Hood National Bank

Customer Service

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 Frequently Asked Questions (FAQs)

How do I report a lost ATM or Debit Mastercard?

How can I reset my user name/password for Online Banking?

How can I wire transfer funds Bank to Bank?

How can I order personalized checks?

How can I reset my pin for my ATM / Debit MasterCard?

How do I revoke my Power of Attorney?

How can I wire transfer funds through Western Union?

How do I close my account?

How do I report unauthorized transactions on my account?

How can I get a new Debit MasterCard or Gold Key ATM card?

How do I activate my Debit MasterCard?

How can I change the address on my bank statement?

How can I add someone to my account?



If none of your questions have been answered here, and you would like to call our Customer Service Department directly, please contact us.

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